Returns Policy

The automated returns workflow is not yet available. Eligible concerns are currently handled through Support.

Report a problem

Open a support ticket promptly and include the order, affected item, reason, and clear supporting details. Keep the item and packaging while the case is reviewed.

Review

The seller and marketplace will review the listing, order record, item condition, and applicable consumer protections. Do not promise or issue an outcome outside the recorded support case.

Outcome

Any approved replacement, return, or refund must be confirmed in the support ticket. This page does not limit rights that cannot lawfully be waived.

Need help? Contact support.